Little did the business partner brothers know that they would soon have an even greater reason to smile – the title Business of the Year.
Bioaction, a finalist in the Excellence in Small Business, Excellence in Innovation and Excellence in Manufacturing categories, took out the ultimate accolade at this year’s Central Coast Business Awards.
The brothers, who founded Bioaction in 2009, said they were particularly pleased to be name as finalists because it was a recognition of all the hard work put in by their team, which had enabled them to get to where they were.
It was an outstanding result for the business in its first entry into the awards.
“We see it as a very important part of business development moving from a start up to a SME,” Larry said.
He encouraged other Central Coast businesses to take part in next year’s awards.
“Give it a go,” he said.“It will challenge you and, regardless of the result, it will be enlightening.”
Larry said recognition was one of the important things to come out of the awards program, which recognises business owners and their contribution to the community.
“It’s tough out in the real world of business and there is little opportunity to reflect on the efforts of your team,” he said.
The brothers thanked their customers, staff, the local community and awards organisers.
“Thank you for this opportunity,” Larry said. “It is much appreciated.”
Bioaction designs and constructs odour filtration systems to remove and treat odorous, corrosive and hazardous industrial gases.
The business developed a new biological treatment technology and has expanded its capability to include other complementary technologies.
The primary market is the wastewater industry (municipal and industrial) with applications suitable for food, agri-food, waste recycling and biogas industries.
The company is based at Tuggerah where the systems are built in modular construction and distributed nationwide.
As a true start-up business, the management has been able to successfully navigate the constant challenges to position the business as a viable SME.
Bioaction operates in a very specific market with its major customers being water authorities, local government and regulated industries, where compliance determines success or failure.
“Our business model is unique, which challenged our market, but has now set a new standard within the industry,” Larry said.
“This is reflected in our growth as a business but, more importantly, the share of our customers’ businesses has grown (repeat purchases and larger projects are the norm) and they now have more customers.
“Excellence is measured by how customers perceive the cornerstones of our business.
“These are: Innovation (changing the way biological and absorption technology can be applied); Solutions (solution centric rather than technology centric); Value (continuing to meet the company and customer value expectations); and Service (commitment to our customers’ needs).”
